Privacy & Terms

Rebecca White Therapies (including White Light Shamanics and White Swan Counselling)

Last updated: 22/09/2026

Rebecca White Therapies (including White Light Shamanics and White Swan Counselling)

Last updated: 22/09/2026

1. Who we are

This privacy policy applies to RebeccaWhiteTherapies.co.uk, WhiteLightShamanics.co.uk and WhiteSwanCounselling.co.uk (together, "the site", "we", "us").

The data controller for information collected through these sites is:

Rebecca White

Email: [email protected]

ICO Registered

If you have any questions about this policy or how your information is handled, please contact using the details above.

1. Who we are

This privacy policy applies to RebeccaWhiteTherapies.co.uk, WhiteLightShamanics.co.uk and WhiteSwanCounselling.co.uk (together, "the site", "we", "us").

The data controller for information collected through these sites is:

Rebecca White

Email: [email protected]

ICO Registered

If you have any questions about this policy or how your information is handled, please contact using the details above.

2. What information we collect

We collect information in the following ways:

When you contact us Through the contact form we collect:

✧ Your name

✧ Your email address

✧ The type of enquiry you select (Shamanic work, Counselling, "not sure yet", or other)

✧ The content of your message

When you book a session or consultation If you book a free consultation, a counselling session, a shamanic healing session, or a place at a ceremony, we may additionally collect:

✧ Contact and scheduling details

✧ Relevant background information you choose to share about your circumstances, wellbeing, or reasons for seeking support

✧ For in-person ceremonies or group work: dietary requirements, relevant health information, or emergency contact details where these are needed for your safety

If you use the online shop If you purchase cacao, tools, or resources through White Light Shamanics, we (or our payment processor) collect delivery details and payment information necessary to fulfil your order. We do not store full card details ourselves - payments are processed by Strip - who have their own privacy policy.

During counselling or shamanic healing sessions If you become a client, Rebecca may keep confidential clinical or session notes as part of delivering counselling or shamanic healing work. This may include sensitive information about your health, mental health, or personal circumstances.

Details collected:

✧ Your name and contact number – for insurance, kept for 7 years

✧ GP details

✧ Emergency contact and permission to contact them under specified circumstances

✧ Sometimes an initial consultation questionnaire - destroyed when you ask or when no longer relevant.

✧ Date of session and theme – for insurance, kept for 7 years

Let it be known that Rebecca wants to hold as little information on you as possible, only the barest minimum of what is necessary for insurance and safety purposes is kept.

2. What information we collect

We collect information in the following ways:

When you contact us Through the contact form we collect:

✧ Your name

✧ Your email address

✧ The type of enquiry you select (Shamanic work, Counselling, "not sure yet", or other)

✧ The content of your message

When you book a session or consultation If you book a free consultation, a counselling session, a shamanic healing session, or a place at a ceremony, we may additionally collect:

✧ Contact and scheduling details

✧ Relevant background information you choose to share about your circumstances, wellbeing, or reasons for seeking support

✧ For in-person ceremonies or group work: dietary requirements, relevant health information, or emergency contact details where these are needed for your safety

If you use the online shop If you purchase cacao, tools, or resources through White Light Shamanics, we (or our payment processor) collect delivery details and payment information necessary to fulfil your order. We do not store full card details ourselves - payments are processed by Strip - who have their own privacy policy.

During counselling or shamanic healing sessions If you become a client, Rebecca may keep confidential clinical or session notes as part of delivering counselling or shamanic healing work. This may include sensitive information about your health, mental health, or personal circumstances.

Details collected:

✧ Your name and contact number – for insurance, kept for 7 years

✧ GP details

✧ Emergency contact and permission to contact them under specified circumstances

✧ Sometimes an initial consultation questionnaire - destroyed when you ask or when no longer relevant.

✧ Date of session and theme – for insurance, kept for 7 years

Let it be known that Rebecca wants to hold as little information on you as possible, only the barest minimum of what is necessary for insurance and safety purposes is kept.

2. What information we collect

We collect information in the following ways:

When you contact us Through the contact form we collect:

✧ Your name

✧ Your email address

✧ The type of enquiry you select (Shamanic work, Counselling, "not sure yet", or other)

✧ The content of your message

When you book a session or consultation If you book a free consultation, a counselling session, a shamanic healing session, or a place at a ceremony, we may additionally collect:

✧ Contact and scheduling details

✧ Relevant background information you choose to share about your circumstances, wellbeing, or reasons for seeking support

✧ For in-person ceremonies or group work: dietary requirements, relevant health information, or emergency contact details where these are needed for your safety

If you use the online shop If you purchase cacao, tools, or resources through White Light Shamanics, we (or our payment processor) collect delivery details and payment information necessary to fulfil your order. We do not store full card details ourselves - payments are processed by Strip - who have their own privacy policy.

During counselling or shamanic healing sessions If you become a client, Rebecca may keep confidential clinical or session notes as part of delivering counselling or shamanic healing work. This may include sensitive information about your health, mental health, or personal circumstances.

Details collected:

✧ Your name and contact number – for insurance, kept for 7 years

✧ GP details

✧ Emergency contact and permission to contact them under specified circumstances

✧ Sometimes an initial consultation questionnaire - destroyed when you ask or when no longer relevant.

✧ Date of session and theme – for insurance, kept for 7 years

Let it be known that Rebecca wants to hold as little information on you as possible, only the barest minimum of what is necessary for insurance and safety purposes is kept.

3. Special category data (health information)

Some of what we collect - particularly information shared during counselling, shamanic healing sessions, or ceremony bookings - counts as "special category data" under UK GDPR because it relates to health, mental health, or wellbeing.

We only collect this information with your explicit consent, given at the point you book a session, attend a consultation, or share it with Rebecca directly. You are always free to choose what you disclose.

Confidentiality Rebecca works to the NCPS (National Counselling and Psychotherapy Society) Ethical Framework. This means your sessions and any notes taken are treated as confidential, with the following limited exceptions:

✧ Where there is a serious risk of harm to you or another person

✧ Where disclosure is required by law (for example, a court order)

✧ Where required under safeguarding obligations, particularly where a child or vulnerable adult may be at risk

Where possible, any concerns of this kind would be discussed with you first, unless doing so would increase risk.

Clinical supervision As required by professional ethical standards, Rebecca discusses aspects of her counselling work in supervision with a qualified supervisor. This is always done anonymously or with identifying details removed or changed, and is a standard requirement of ethical counselling practice - not a disclosure of your identity.

3. Special category data (health information)

Some of what we collect - particularly information shared during counselling, shamanic healing sessions, or ceremony bookings - counts as "special category data" under UK GDPR because it relates to health, mental health, or wellbeing.

We only collect this information with your explicit consent, given at the point you book a session, attend a consultation, or share it with Rebecca directly. You are always free to choose what you disclose.

Confidentiality Rebecca works to the NCPS (National Counselling and Psychotherapy Society) Ethical Framework. This means your sessions and any notes taken are treated as confidential, with the following limited exceptions:

✧ Where there is a serious risk of harm to you or another person

✧ Where disclosure is required by law (for example, a court order)

✧ Where required under safeguarding obligations, particularly where a child or vulnerable adult may be at risk

Where possible, any concerns of this kind would be discussed with you first, unless doing so would increase risk.

Clinical supervision As required by professional ethical standards, Rebecca discusses aspects of her counselling work in supervision with a qualified supervisor. This is always done anonymously or with identifying details removed or changed, and is a standard requirement of ethical counselling practice - not a disclosure of your identity.

4. Children and young people

Some enquiries may relate to counselling support for children. Where a child under 16 is the client, we require the consent of a parent or guardian before providing counselling, and any related data collection follows the same confidentiality principles set out above, with additional safeguarding considerations appropriate to working with minors.

4. Children and young people

Some enquiries may relate to counselling support for children. Where a child under 16 is the client, we require the consent of a parent or guardian before providing counselling, and any related data collection follows the same confidentiality principles set out above, with additional safeguarding considerations appropriate to working with minors.

5. How we use your information

We use the information we collect to:

✧ Respond to your enquiry

✧ Arrange, deliver, and follow up on consultations, sessions, or ceremonies

✧ Provide the counselling or shamanic healing service you've booked

✧ Fulfill orders placed through the online shop

✧ Meet our legal, professional, and safeguarding obligations (including NCPS ethical requirements)

✧ Improve and maintain the site

We do not use your information for automated decision-making or profiling.

5. How we use your information

We use the information we collect to:

✧ Respond to your enquiry

✧ Arrange, deliver, and follow up on consultations, sessions, or ceremonies

✧ Provide the counselling or shamanic healing service you've booked

✧ Fulfill orders placed through the online shop

✧ Meet our legal, professional, and safeguarding obligations (including NCPS ethical requirements)

✧ Improve and maintain the site

We do not use your information for automated decision-making or profiling.

6. Our legal basis for processing

✧ Consent - for special category (health-related) information, and for any marketing communications you opt into

✧ Contract - to provide a service you've booked or purchased

✧ Legitimate interests - to respond to general enquiries and maintain the site

✧ Legal obligation - where we need to comply with safeguarding, tax, or other legal requirements

You can withdraw consent at any time by contacting us, though this may affect our ability to continue providing certain services (for example, ongoing counselling).

6. Our legal basis for processing

✧ Consent - for special category (health-related) information, and for any marketing communications you opt into

✧ Contract - to provide a service you've booked or purchased

✧ Legitimate interests - to respond to general enquiries and maintain the site

✧ Legal obligation - where we need to comply with safeguarding, tax, or other legal requirements

You can withdraw consent at any time by contacting us, though this may affect our ability to continue providing certain services (for example, ongoing counselling).

7. How long we keep your information

✧ General enquiries that don't lead to a booking: retained for 3 months, then deleted.

✧ Client/session records: NCPS guidance recommends counselling records be retained for a minimum period (commonly at least 7 years, or longer for records relating to a minor, until they reach a specified age) to meet professional and insurance requirements.

✧ Shop order records: retained as required for tax and accounting purposes (typically 6 years).

After the relevant period, information is securely deleted or anonymised.

8. Your rights

Under UK GDPR, you have the right to:

✧ Access the personal information we hold about you

✧ Ask us to correct inaccurate information

✧ Ask us to delete your information (subject to our legal and professional retention obligations)

✧ Restrict or object to certain processing

✧ Request a copy of your information in a portable format

✧ Withdraw consent at any time

To exercise any of these rights, contact us at [email protected]. We'll respond within one month.

If you're unhappy with how we've handled your information, you also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.

8. Your rights

Under UK GDPR, you have the right to:

✧ Access the personal information we hold about you

✧ Ask us to correct inaccurate information

✧ Ask us to delete your information (subject to our legal and professional retention obligations)

✧ Restrict or object to certain processing

✧ Request a copy of your information in a portable format

✧ Withdraw consent at any time

To exercise any of these rights, contact us at [email protected]. We'll respond within one month.

If you're unhappy with how we've handled your information, you also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.

9. Keeping your information secure

We take reasonable technical and organisational steps to protect your information, including using reputable, secure platforms for bookings, payments, and communication. However, no online system is completely secure, and we cannot guarantee absolute security of information transmitted over the internet.

9. Keeping your information secure

We take reasonable technical and organisational steps to protect your information, including using reputable, secure platforms for bookings, payments, and communication. However, no online system is completely secure, and we cannot guarantee absolute security of information transmitted over the internet.

10. Changes to this policy

We may update this policy from time to time, for example if the services we offer or the tools we use change. The date at the top of this page shows when it was last updated.

10. Changes to this policy

We may update this policy from time to time, for example if the services we offer or the tools we use change. The date at the top of this page shows when it was last updated.

11. Contact us

We may update this policy from time to time, for example if the services we offer or the tools we use change. The date at the top of this page shows when it was last updated.

Cacao Ceremonies Terms & Conditions

This agreement is entered into between Rebecca White, operating at various locations in UK and worldwide, and yourself ("I") for this and future visits.

Cacao Ceremonies Terms & Conditions

This agreement is entered into between Rebecca White, operating at various locations in UK and worldwide, and yourself ("I") for this and future visits.

1. Disclosure about Cacao

Sacred ceremonial cacao is prepared in such a way that, the properties of it alone increases blood flow to the brain by 30-40%, and the actual oxygen in the blood is also increased by 20%. Along with this and the meditations and healing offered in this ceremony, you can greatly expand the energy of the heart center for deeper awareness, healing, joy and creativity. We ask that if you have high blood pressure, heart issues, allergic to chocolate, are pregnant, or are prone to severe anxiety or are on antidepressant or any other medication, that you do not consume the full amount of cacao served in these ceremonies. We require you to let us know in advance of a ceremony.

1. Disclosure about Cacao

Sacred ceremonial cacao is prepared in such a way that, the properties of it alone increases blood flow to the brain by 30-40%, and the actual oxygen in the blood is also increased by 20%. Along with this and the meditations and healing offered in this ceremony, you can greatly expand the energy of the heart center for deeper awareness, healing, joy and creativity. We ask that if you have high blood pressure, heart issues, allergic to chocolate, are pregnant, or are prone to severe anxiety or are on antidepressant or any other medication, that you do not consume the full amount of cacao served in these ceremonies. We require you to let us know in advance of a ceremony.

2. Assumption of risk

I agree that I am voluntarily participating in a Cacao Ceremony at my own risk and assume all risk of injury, illness, damage, or loss to me or my property that might result, including, without limitation, any loss or theft of any personal property, whether arising out of the negligence of Rebecca White or otherwise.

2. Assumption of risk

I agree that I am voluntarily participating in a Cacao Ceremony at my own risk and assume all risk of injury, illness, damage, or loss to me or my property that might result, including, without limitation, any loss or theft of any personal property, whether arising out of the negligence of Rebecca White or otherwise.

3. Release

I agree that on behalf of myself (and all my personal representatives, heirs, executors, administrators, agents, and assigns) to release and discharge Rebecca White (and its affiliates, related entities, employees, agents, representatives, successors, and assigns) from any and all claims or causes of action (know or unknown) arising out of negligence from any of its staff, whether active or passive. This waiver and release of liability includes, without limitation, injuries which may occur as a result of a) any equipment or facilities which may malfunction or break, b) improper maintenance of any equipment, premises or facilities, c) negligent instruction or supervision, d) slipping or tripping and falling while on any portion of a premises or while traveling to or from any of the activities, including injuries resulting from staff or anyone else's negligent inspection or maintenance of the facility or premises.

3. Release

I agree that on behalf of myself (and all my personal representatives, heirs, executors, administrators, agents, and assigns) to release and discharge Rebecca White (and its affiliates, related entities, employees, agents, representatives, successors, and assigns) from any and all claims or causes of action (know or unknown) arising out of negligence from any of its staff, whether active or passive. This waiver and release of liability includes, without limitation, injuries which may occur as a result of a) any equipment or facilities which may malfunction or break, b) improper maintenance of any equipment, premises or facilities, c) negligent instruction or supervision, d) slipping or tripping and falling while on any portion of a premises or while traveling to or from any of the activities, including injuries resulting from staff or anyone else's negligent inspection or maintenance of the facility or premises.

4. Acknowledgements

This release is not intended as an attempted release of claims of gross negligence or intentional acts. I acknowledge that I have carefully read this waiver and release and fully understand that it is a release of liability, express assumption of risk and indemnity agreement. I am aware and agree that by executing this waiver and release, I am giving up my right to bring a legal action or assert a claim against Rebecca White's negligence. I have read and voluntarily signed the waiver and release and further agree that no oral representations, statements, or inducement apart from the foregoing written agreement have been made.

4. Acknowledgements

This release is not intended as an attempted release of claims of gross negligence or intentional acts. I acknowledge that I have carefully read this waiver and release and fully understand that it is a release of liability, express assumption of risk and indemnity agreement. I am aware and agree that by executing this waiver and release, I am giving up my right to bring a legal action or assert a claim against Rebecca White's negligence. I have read and voluntarily signed the waiver and release and further agree that no oral representations, statements, or inducement apart from the foregoing written agreement have been made.

5. Cancellation Policy

Having purchased a ticket for a cacao ceremony through shamaniccacao.co.uk, tickets are not refundable within 1 week of the ceremony, but are transferable to another person for the same ceremony if you cannot make it.

5. Cancellation Policy

Having purchased a ticket for a cacao ceremony through shamaniccacao.co.uk, tickets are not refundable within 1 week of the ceremony, but are transferable to another person for the same ceremony if you cannot make it.

Not sure where to start?

That's okay. Get in touch and we'll figure it out together.

Send Rebecca a message

Rebecca White Therapies

11. Contact us

We may update this policy from time to time, for example if the services we offer or the tools we use change. The date at the top of this page shows when it was last updated.

Not sure where to start?

That's okay. Get in touch and we'll figure it out together.

Send Rebecca a message

Rebecca White Therapies

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